Shipping & Delivery Policy
At Madhumala, we’re committed to delivering your orders safely, promptly, and with care. We work with reliable courier partners to ensure smooth and timely delivery across India.
Dispatch Timelines
- Ready-to-ship items: Dispatched within 1–3 working days
- Made-to-order / Customized pieces: Dispatched within 10–15 working days
Delivery Timelines
Estimated delivery dates are shown at checkout and depend on your location (pincode) and the product type. Most orders are delivered within 3–7 working days after dispatch.
Shipping Charges
- Prepaid Orders: Free shipping across India
- Cash on Delivery (COD): ₹75 COD fee applies (available on select products)
International Shipping
We currently offer limited international shipping. Delivery may take 15–20 working days, depending on the destination and customs processes.
Shipping fees will be calculated at checkout.
Order Tracking
Once your order is shipped, you’ll receive a tracking link via email, SMS, or WhatsApp, so you can follow your package in real time.
Delays & Exceptions
While we strive for timely delivery, occasional delays can happen due to:
- Weather conditions
- Courier issues
- Local restrictions or unforeseen circumstances
If your area becomes unserviceable or delayed, we’ll reach out to help with alternatives or offer a refund where needed.
Need Help?
We’re here to help you every step of the way!